Introduction of the declaration

The Katowice City Hall undertakes to ensure the availability of its website in accordance with the provisions of the Act of April 4, 2019 on digital accessibility of websites and mobile applications of public entities. The declaration on accessibility applies to the website

Date of publication and update

Date of website publication: 2013-07-31.
Date of the last major update : 2021-08-10.

Status in terms of compliance with the law

The website is partially compliant with the Act of April 4, 2019 on digital accessibility of websites and mobile applications of public entities.

  • spacing between lines, paragraphs, words and letters cannot be changed,
  • po wyłączeniu stylów CSS jest problem z treścią strony,
  • after disabling CSS styles there is a problem with the page content,
  • the links lack additional information about the format, size and language,
  • occasional problems with the order of the headers may arise,
  • there may be occasional situations in which photos and graphics do not have alternative descriptions

The code on all pages is validated against the standards set by the W3C organization for XHTML 1.0 Transitional. The website complies with the Web Content Accessibility Guidelines 2.0 (WCAG – Double A Web Content Accessibility Guidelines). All pages have been prepared on the basis of Cascading Style Sheets (CSS). This allows you to separate the content of the page from the presentation layer.

Date of the Declaration and method of assessing digital accessibility

The declaration was made on: 2021-08-10.
Last update of declaration : 2021-08-10.

The declaration is based on a self-assessment

Keyboard shortcuts

The sizes of the fonts used on the pages are defined in a relative way, which allows for adjusting the sizes to the needs of users. To increase the font size on the website, change the settings in the browsers:
  • Internet Explorer: Menu “View” > “Font-size”
  • Firefox: Menu “View” > “Magnification” (Ctrl++)
  • Opera: Menu “View” > “Magnification”

Feedback and contact details

A person responsible for handling complaints and requests for website accessibility : Responsible for considering comments and motions: Andrzej Noras e-mail: phone: 322593243 Supervisory authority with which complaints and appeals can be submitted: Supervisory authority: the fourth Deputy Mayor of Katowice Address: Katowice City Hall, Katowice 40-098, ul. Młyńska 4, room. 414 e-mail: phone: 322593104 The Mayor of the City of Katowice by Order No. 1188/2020 of 09/11/2020 also appointed persons to act as accessibility coordinators. Information about coordinators and their tasks.

Information on the procedure described in Art. 18 of the Act on Digital Accessibility

Everyone has the right to request the digital availability of a website, mobile application or any of their elements. You can also request information to be made available using an alternative access method, for example by reading a digitally inaccessible document, describing the content of the video without audio description, etc. The request should contain the details of the person submitting the request, indicate which website or mobile application is meant and the method of contact. If the requesting person reports the need to receive information by means of an alternative method of access, he should also specify a convenient way for him to present this information. The public entity should execute the request immediately, not later than within 7 days from the date of the request. If it is not possible to meet this deadline, the public entity shall immediately inform the person making the request about it when it will be possible to fulfill the request, and this deadline may not be longer than 2 months from the date of submitting the request. If digital accessibility is not possible, the public entity may propose an alternative way of accessing the information. In the event that the public entity refuses to comply with the request to provide accessibility or an alternative method of access to information, the person submitting the request may file a complaint regarding the provision of digital accessibility of the website, mobile application or website element or mobile application. After exhausting the above-mentioned procedure, you can also submit an application to the Ombudsman. The website of the Ombudsman is available at: https: //www.rpo. .

Architectural accessibility

The Resident Service Office at Rynek 1 is tailored to the needs of people with disabilities.

Detailed information on the architectural accessibility of the buildings of the Katowice City Hall.