Nevertheless, in terms of the number of business entities, the MSME sector plays the dominant role in Katowice, which constitutes about 99% of the city’s business entities (58,609 – Statistic Poland 03/2026) and creates significant potential job opportunities. MSME are mainly represented in industries related to trade, education, construction, industrial processing, professional, scientific and technical activities.
Katowice and Metropolis GZM are one of the five most developed centers of modern business services in Poland.
- 7,4% of employment in the sector nationally
- 156 BPO, SSC/GBS, IT and R&D centers with 36,800 people employed (ABSL Report 2025)
60.0% the percentage growth in total employment at services centers located in Katowice & GZM in 2018-2023. Increase by 11,700 people, with 92.4% finding employment in Katowice.
- in Katowice are located business services centers from 18 countries, among foreign companies, the largest share is represented by companies from the USA, France, Germany, United Kingdom and Netherlands which together account for almost 60% of all centers
- the major category of services provided in centers are within IT area, which also dominate the employment structure over 44% in Katowice and Metropolis
Business tourism is one of the key sectors supporting the economic development of Katowice and strengthening its international position. The city consistently reinforces its role as a leading business tourism destination in Poland and Europe, attracting events of increasing scale and importance.